Shipping policy
At Zorofy, we are committed to delivering your orders safely and on time.
Order Processing
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All orders are processed within 24–48 hours after confirmation.
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Orders placed on weekends or public holidays will be processed on the next business day.
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During peak seasons, festivals, or promotional events, processing times may be slightly longer.
Shipping Time
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Standard delivery time is 3–7 business days across most locations in India.
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Delivery timelines may vary depending on your location and courier service availability.
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Remote or rural areas may require additional delivery time.
Shipping Charges
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Shipping charges, if applicable, will be displayed at checkout before completing your purchase.
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Free shipping may be offered on selected products, offers, or order values.
Order Tracking
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Once your order is shipped, you will receive a tracking link via SMS, email, or WhatsApp (where applicable).
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You can use the tracking details to monitor the status of your shipment.
Delivery Attempts
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Our courier partners may make multiple delivery attempts.
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Customers are requested to be available at the provided shipping address to receive the order.
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Failure to accept the order may result in cancellation of future Cash on Delivery (COD) orders.
Incorrect Shipping Information
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Customers are responsible for providing accurate shipping information.
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Zorofy will not be responsible for delays or failed deliveries caused by incorrect or incomplete address details.
Delayed Deliveries
While we strive to deliver all orders within the estimated timeframe, delays may occur due to:
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Weather conditions
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Natural disasters
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Government restrictions
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Courier service disruptions
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High order volumes during festive seasons
In such cases, we appreciate your patience and understanding.
Lost or Damaged Packages
If your package arrives damaged or appears to be lost in transit, please contact us immediately at:
We will work with the courier partner to investigate the issue and provide a suitable resolution.
Cash on Delivery (COD)
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Cash on Delivery is available on eligible orders and locations.
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Zorofy reserves the right to disable COD for certain products, locations, or customers based on order history.
Contact Us
For any shipping-related questions or concerns, please contact: